Privacy, Terms and Conditions

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By opting in to receive text messages from Heart in Hand Healing Arts, you agree to the following terms and privacy policy.

1. Types of Messages

You may receive text messages from Heart in Hand Healing Arts regarding:

  • Appointment reminders and confirmations

  • Scheduling

  • Billing information

  • Informational messages about our services and resources

  • Urgent updates about clinic operations

2. Frequency of Messages

The frequency of messages you receive will vary depending on the type of message. You can expect to receive appointment reminders and confirmations 24-48 hours before your scheduled appointment. Informational messages and urgent updates will be sent on an infrequent basis.

3. Message and Data Rates

You may incur message and data rates from your wireless carrier for receiving text messages. Please contact your carrier for details on their specific rates.

4. Opt-Out

You can opt-out of receiving text messages from Heart in Hand Healing Arts at any time by replying "STOP" to any text message you receive from us. You may also opt-out by contacting us at 860.266.2228 or info@heartinhandhealingarts.com.

5. Privacy Policy

Heart in Hand Healing Arts is committed to protecting your privacy. We will not share your phone number or any other personal information with any third parties for marketing purposes without your consent. We may share your information with service providers who assist us in delivering our messaging service or in complying with legal requirements. These service providers are contractually obligated to keep your information confidential.

For more information on how we handle your personal information, please see our full Privacy Policy in your Theranest client portal.

6. Disclaimer

Text messaging is not a secure method of communication. We recommend that you do not send any sensitive information via text message. Our counselors cannot provide therapy or counseling services via text message.

7. Changes to Terms and Privacy Policy

We reserve the right to change these terms and privacy policy at any time. We will notify you of any changes by posting the revised terms and privacy policy on our website and/or sending you a notification via text message.

8. Contact Us

If you have any questions about these terms or our privacy policy, please contact us at 860.266.2228 or info@heartinhandhealingarts.com.